Question 1

Where are Bmac products made?

Accepted Answer

Every pack is produced at our Grays, Essex facility in the UK — by a small, dedicated team that's been making Afro-Caribbean snacks since 1992.

Question 2

Are your snacks vegan and gluten-free?

Accepted Answer

Yes. Our plantain crisps are made from just plantains, oil and a pinch of salt — naturally vegan and gluten-free.

Question 3

Do you offer halal-certified products?

Accepted Answer

Our snacks contain no animal-derived ingredients, however we're working towards formal halal certification. Contact us for the latest status.

Question 4

How long does UK delivery take?

Accepted Answer

Orders placed before 1pm ship same-day from Essex. Standard UK delivery is 1–3 working days. Free over £25.

Question 5

Do you ship internationally?

Accepted Answer

We ship to most EU countries. International rates and timing are calculated at checkout.

Question 6

What's your wholesale minimum?

Accepted Answer

Our trade minimum order value is £150 ex-VAT. Volume tiers and bespoke pricing are available — see the wholesale page.

Question 7

How should I store my plantain crisps?

Accepted Answer

Store in a cool, dry place. Once opened, reseal or transfer to an airtight container — they'll stay crunchy for up to a week.

Question 8

What's your returns policy?

Accepted Answer

If anything arrives damaged or you're not happy, email hello@bmacfoods.co.uk within 14 days and we'll make it right.

Frequently asked